How to Update your OS on a BlackBerry using BlackBerry Desktop Software 6.0 and 5

  1. Connect the BlackBerry smartphone to the computer and open the BlackBerry Desktop Manager.
  2. Click the Device menu and select Update my device, as in the following image:
  3. A dialog box appears and indicates that there are no BlackBerry Device Software updates available. Click View other versions in the lower left corner, as in the following image:
  4. The check box for the currently installed version is selected in the Available Versions list. Click the Install button, as in the following image:
  5. Select the check boxes for the appropriate update options and click the Install Update button, as in the following image:
     

    The BlackBerry Device Software is reloaded on the BlackBerry smartphone.


BlackBerry Desktop Manager 4.5 to 5.0 SP1

 

  1. Connect the BlackBerry smartphone to the computer and open the BlackBerry Desktop Manager.
  2. Click Application Loader.
  3. Click the Start button under Update Software, as in the following image:
  4. Click Next to start the installation process.
  5. Type the password for the BlackBerry smartphone, if prompted, and click OK.
  6. Select the check boxes next to the names of the applications to be loaded, and then click Next, as in the following image:
  7. Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications.
  8. Clear the check box next to Back up device data automatically during the installation process.
  9. Click OKNextFinish.
  10. When the process has completed, the message The loading operation was successful will appear. Click Close to return to the BlackBerry Desktop Manager.

7 Responses to “How to Update your OS on a BlackBerry using BlackBerry Desktop Software 6.0 and 5”

  1. Kingsley Says:

    most i be online to use this process? Though the process work but only when i am online. please help me i want to use it offline

    • No you need to download all the OS and files to your computer first, then once you have installed everything on your computer you can disconnect from the internet.
      Ignore anything that says connect and carry on.

  2. hi, does it also “wipe” the system first before it loads the new os?
    thanks

    • It will wipe the device during the process but it is also possible to wipe it yourself using one of the tools available on the internet such as BBSAK

  3. my screen shows a white light, am advised that it all has to do with, software or os….am able to receive texts and calls..any help will be appreciated

  4. there is no option like update my device in desktop manager

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